Frequently Asked Questions
Where is the Hub?
On the North side of University Mall. You will find the UNDERGROUND at Grand's Second Floor Parking Garage North Entrance
Where is the theater?
On the second floor inside the University Mall neaxt to the Food Court and across from Studio Movie Grill
Where should I park at the University Mall?
The most convenient parking is found on the second floor of the parking garage.
What are your normal business hours?
9:00 AM - 8:00 PM M-F
Can I host my event outside of those hours?
Yes, we host events and meetings outside of our business hours, but it will cost more to reserve.
What information should I have prepared to share when making a reservation?
All the basic details: date(s), time frame, expected attendance, purpose of your reservation, and any additional considerations
Does my event rental come with tables and chairs?
Yes, we provide tables and chairs and will set up for a small fee.
What is your pricing?
We try to meet everyone who comes to the Underground with rates that are appropriate for their individual needs. Fill out a reservation here to receive a quote.
What else should I know?
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